Política de reembolso

URRITREK CANCELLATION POLICY

At UrriTrek, we understand that travel plans may change. Our refund policy is designed to provide flexibility and fairness while ensuring the smooth operation of our tours.

1. Tour Cancellation by UrriTrek:
If UrriTrek cancels a tour for any reason, including unforeseen circumstances or not meeting the required minimum number of participants, you will receive a full refund of your initial $500 USD payment.

2. Minimum Participant Requirement:
Our tours require a minimum of 4 participants to operate effectively. If you decide to cancel your participation before the tour meets this minimum requirement, you will receive a full refund of the $500 USD payment.

3. Tour Cancellation After Meeting the Minimum Participant Requirement:
Once a tour has reached the required minimum of 4 participants, the initial $500 USD payment becomes non-refundable. This policy ensures the tour remains viable for other participants and avoids price increases for remaining travelers.

4. Health-Related Cancellations:
If you face a health issue preventing you from participating on the scheduled dates, we offer the option to reschedule your trip. Your $500 USD payment will be held as credit for future travel with UrriTrek. Please contact us promptly to discuss rescheduling options.

5. Protection for Other Participants:
The $500 USD initial payment serves as a security measure for both you and other participants. It ensures that even if a participant cancels after meeting the minimum requirement, the tour can proceed without additional costs to remaining participants.

6. Cancellation During the Tour:
If a participant decides to end the tour early due to physical reasons, exhaustion, or any other reason, no refund will be issued. We recommend having travel insurance covering the full tour amount for such circumstances.

We recommend carefully reviewing and understanding our refund policy before making a reservation with UrriTrek. For any questions or clarifications, please contact our customer service team.